The right one dating service complaints

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Internet browsers also display an icon such as a gold padlock to verify that the site is secure. Since a trial period can mean so many different things on different sites, take the time to read the fine print about this — and if the fine print is hard to find, call the customer service number and ask for specifics.

Many consumers complained to the BBB about signing up for a free trial but getting funneled into a paid subscription instead. For safety and privacy reasons, avoid sharing your personal e-mail address with anyone you meet over the Internet.

Other complaints tend to focus on shoddy customer service and high-pressure sales tactics.

This is not to say that people don’t meet and fall in love through such services — because they do.

In addition to doing a general Internet search, you can visit this Better Business Bureau site to view a company’s complaint history.

You also can check with your state’s attorney general’s office or consumer affairs department. Before joining an online dating service — or a matchmaking service that has a fairly comprehensive presence on the Internet — take the time to read these three sections of the company’s Web site: “These are the places where the consumer can discern the philosophy and business practices for the service,” Cox said.

But in Pennsylvania, the dating industry is virtually unregulated unlike states like New York where such contracts are illegal. “We’re aware of some dating companies [that] charge up to ,000 without a cancellation policy.” Taylor concedes that “Two of Us” presses to close the deal with its clients during the initial interview, but she says it’s the clients who benefit in the end – even if it takes a little time.

You may not pay as much for an online dating service as you might for a matchmaking service — but you could over time if you’re not careful.Another key detail: Be sure the service offers a secure payment method.When you reach the point of payment, the site’s address should contain an “s” after the “ like so: “https:”. The words “free trial” may sound straightforward enough, but in the world of online dating they might be anything but.Such services typically cost about to a month over the course of a specified contract period.That may sound reasonable enough, but watch out: Your membership may be automatically renewed without you realizing it.

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